Privacy policy

WE ARE ERRE SLU VAT ID: B88679774 Calle Móstoles 17, 28670 Villaviciosa de Odón, Madrid, Spain Email: erre@erre.live

We collect only the data necessary to deliver the service: · Digital purchases (360º, galleries, streaming, photos): email + payment data handled directly by Stripe. Purpose: execute the transaction and send the access link. · Rider coverage signup: name, surname, email, optional phone, optional Instagram, disciplines, delivery preferences. Purpose: coordinate the coverage. · Communications: email and message. Purpose: reply. We do not knowingly collect data from minors. We do not process special categories (GDPR Art. 9).

· Contract performance (GDPR Art. 6.1.b) for purchases and confirmed rider coverage. · Consent (Art. 6.1.a) for the signup form and any future newsletter. · Legal obligation (Art. 6.1.c) for accounting and tax records.

· Purchase data: kept for the statutory tax-record period (6 years, Spanish Commercial Code Art. 30). · Rider coverage: up to 12 months after the event unless earlier erasure is requested. · Communications: until the matter is resolved plus 12 months.

We work with the following sub-processors, all hosted in the EU or under approved standard contractual clauses: · Stripe Payments Europe (Ireland) — payment processing. · Resend (EU) — transactional email (access links). · Cloudflare R2 (EU) — media file storage. · Neon (Frankfurt, Germany) — database. · Vercel (EU regions: FRA/CDG) — site hosting. · Hetzner (Germany) — streaming server. We do not make international transfers outside the EU/EEA.

You may exercise the rights of access, rectification, erasure, objection, restriction and portability by writing to erre@erre.live with your request and a copy of your ID. If you believe the processing does not comply with the rules, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es, c/ Jorge Juan 6, 28001 Madrid).

We use only strictly necessary technical cookies (admin session, cart, language). See the Cookie Policy.

We do not use AI systems to make decisions producing legal effects on users. Galleries may include assistive organisation tools; these do not perform biometric identification.